The Nigerian Civil Aviation Authority (NCAA) has warned Air Peace over itspersistent flight delays and cancellations.
These regular occurences have sparked growing outrage among passengers.
An NCAA statement on Friday, followed a heated meeting in Abuja with some members of the airline’s management team.
During the meeting, Director General NCAA Capt. Chris Najomo expressed deep dissatisfaction with the airline’s current performance and called for urgent action to restore public confidence.
“We have received an avalanche of complaints from the travelling public about chronic delays and frequent cancellations on your domestic routes.
“This is unacceptable, and we are demanding immediate improvement,” Capt. Najomo said.
The DGCA advised the airline to cut down its operations to match the number of serviceable aircraft currently in its fleet.
“You must trim your operations to align with your available aircraft. It is better to operate fewer flights reliably than to overload your schedule and disappoint passengers repeatedly,” he warned.
Responding to the concerns, representatives of Air Peace admitted that the airline was experiencing some operational difficulties but stressed that such issues were not uncommon in the aviation industry.
“We acknowledge the challenges, but we are working around the clock to fix them,” one of the airline’s executives said during the closed-door session. “Our team is committed to delivering better service and meeting passenger expectations.”
