Airlines to pay passengers over delayed, cancelled flights, says aviation minister

The Ministry of Aviation says it is working on plans to ensure that commercial airlines operating in Nigeria pay compensation to passengers for delayed or cancelled flights starting January.

The Minister of Aviation, Festus Keyamo, said this when he appeared before the Joint Committee of the National Assembly on Aviation for the 2024 budget defence.

He said that the ministry also plans to publish the list of airlines that delayed or cancelled flights in the media weekly as part of its efforts.

“I have called the customers’ satisfactory commission regarding the treatment of Nigerians. And I have said this at the last address that I gave during our stakeholders meeting in Lagos and our retreat in Warri. I said weekly, please publish the list of airlines that don’t fly as and when they are due, cancelled flights, delayed flights, and how many hours they were delayed,” he said.

Mr Keyamo added: “For every delay, there is a report—an actual report by the regulator. What did they do? Did they pay compensation?